WHEN YOU shop online xincai.shop, YOU WILL RECEIVE A CONFIRMATION EMAIL. ONCE YOUR ORDER IS SHIPPED, YOU WILL BE EMAILED THE TRACKING INFORMATION FOR YOUR ORDER'S SHIPMENT OR ORDER STATUS UPDATE. YOU CAN CHOOSE YOUR PREFERRED SHIPPING METHOD ON THE ORDER INFORMATION PAGE DURING THE CHECKOUT PROCESS.
The total time it takes to receive your order is shown below:
The total delivery time is calculated from the time your order is placed until the time it is delivered to you. Total delivery time is broken down into processing time and shipping time.
Processing time: The time it takes to prepare your item(s) to ship from our warehouse. This includes producing / preparing your items, performing quality checks, and packing for shipment.
Shipping time: The time for your item(s) to ship from our warehouse to your destination.
Shipping from your local warehouse is significantly faster. Some charges may apply.
In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!
Shipping methods: We support many shipping methods: China post registered mail/parcel, Honkong Post registered mail/parcel, Sf-express economy/standard express, DHL/TNT/UPS/FedEx/EMS/Aramex etc, also the ocean, air, train transportation.
Estimate Shipping cost: You could estimate the prepaid shipping cost for your order in shopping cart, or contact our sales team. We will answer you as soon as possible.
If you choose the ocean /air /train shipping, shipping costs may be vary at the final order because every week/month, couriers will update their fuel surcharge rate.
What Countries or regions do you ship to?: Right now, we ship to about 150 countries or regions, covering Asia, Middle East, Europe, North America & Austria, New Zealand.